Privacy Policy

Introduction

AlliaMd, Inc. ("AlliaMd," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using AlliaMd's services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We collect information that you voluntarily provide when you:

• Request a second opinion

• Create an account

• Contact us

• Subscribe to our newsletter

This may include:

• Name, email address, phone number

• Date of birth, gender

• Medical history and health information

• Insurance information

• Payment information

Medical Records

We collect medical records, test results, imaging, and other health information necessary to provide our second opinion services. This information is collected with your explicit consent and authorization.

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide second opinion services

• Match you with appropriate specialists

• Process payments

• Communicate with you about your case

• Improve our services

• Comply with legal obligations

• Send administrative information

• Respond to your inquiries

• Send marketing communications (with your consent)

3. HIPAA Compliance

AlliaMd is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices that describes how we use and disclose Protected Health Information (PHI) in accordance with HIPAA.

We implement appropriate technical, physical, and administrative safeguards to protect your health information, including:

• Encryption of data in transit and at rest

• Access controls and authentication

• Regular security assessments

• Employee training on privacy practices

• Business associate agreements with vendors

4. Information Sharing and Disclosure

We Share Your Information With:

Medical Specialists: We share your medical information with the specialist reviewing your case.

Healthcare Providers: With your authorization, we may share information with your current healthcare providers.

Service Providers: We share information with third-party vendors who assist us in providing services (e.g., payment processors, cloud storage, IT support). These vendors are bound by confidentiality agreements.

Business Transfers: If AlliaMd is involved in a merger, acquisition, or sale of assets, your information may be transferred.

Legal Requirements: We may disclose information when required by law, court order, or to protect rights, property, or safety.

Employer Benefits: If your employer provides AlliaMd as a benefit, we may share de-identified, aggregated data for reporting purposes. We do not share your individual health information with your employer without your explicit authorization.

We Do NOT:

• Sell your personal or health information

• Share your information for marketing purposes without consent

• Disclose your information to your employer (except as described above)

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption

• Secure data centers

• Regular security audits

• Access controls and monitoring

• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction

You have the right to:

• Access your personal and health information

• Request corrections to inaccurate information

• Obtain a copy of your records

• Request an accounting of disclosures

Marketing Communications

You can opt out of marketing emails by:

• Clicking "unsubscribe" in any marketing email

• Contacting us at support@alliamd.com

• Adjusting your account preferences

Do Not Track

Our website does not respond to "Do Not Track" browser signals.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt out of sale of personal information (we do not sell personal information)

• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at support@alliamd.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Understand how you use our services

• Improve website functionality

• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. International Users

Our services are based in the United States. If you access our services from outside the U.S., your information will be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

11. Data Retention

We retain your information for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Medical records are retained in accordance with applicable laws and regulations, typically for a minimum of 7 years.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending an email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: support@alliamd.com